Hotel Telephone Systems

iPECS in Hospitality

Features

  • Front desk telephones with guest information (check out time/date)
  • Wake up alarms
  • Reminders
  • External calls from guest rooms
  • Call cost features that connect to the billing department
  • User-friendly phone interface

 

Advanced Features

There are now hospitality platforms with advanced features. Some of those features are:

  • Search box to find client or staff names
  • One-click call/transfer
  • Pop up screen that displays guest information
  • Vital guest information (VIP status, affiliation, language, wake up calls, voice mail, etc.) are attached to the guest’s name and not the phone. This is especially helpful when a client asks to be transferred to another room.
  • Smart unlimited wake ups that can be scheduled according to the date and time
  • Voicemail prompts in the client’s preferred language
  • Different wake up options – snooze, room service, weather forecast
  • Option to check out using the room phone